Removing the Hard Drive ................................................................................
123
Power Switch ....................................................................................................................................
127
Front USB Assembly ........................................................................................................................
129
Fan Assembly ...................................................................................................................................
132
Fan Sink ...........................................................................................................................................
134
Processor .........................................................................................................................................
136
Power Supply ...................................................................................................................................
138
System Board ...................................................................................................................................
140
Battery ..............................................................................................................................................
142
Appendix A Troubleshooting Without Diagnostics ....................................................................................
144
Safety and Comfort ..........................................................................................................................
Before You Call for Technical Support .............................................................................................
Helpful Hints .....................................................................................................................................
145
Solving General Problems ................................................................................................................
147
Solving Power Problems ..................................................................................................................
151
Solving Hard Drive Problems ...........................................................................................................
153
Solving Media Card Reader Problems .............................................................................................
156
Solving Display Problems .................................................................................................................
158
Solving Audio Problems ...................................................................................................................
163
Solving Printer Problems ..................................................................................................................
165
Solving Keyboard and Mouse Problems ..........................................................................................
167
Solving Hardware Installation Problems ...........................................................................................
169
Solving Network Problems ...............................................................................................................
171
Solving Memory Problems ...............................................................................................................
174
Solving Processor Problems ............................................................................................................
176
Solving CD-ROM and DVD Problems ..............................................................................................
Solving USB Flash Drive Problems ..................................................................................................
179
Solving Front Panel Component Problems ......................................................................................
180
Solving Internet Access Problems ....................................................................................................
Solving Software Problems ..............................................................................................................
182
Contacting Customer Support ..........................................................................................................
184
Appendix B HP PC Hardware Diagnostics ..................................................................................................
185
Why run HP PC Hardware Diagnostics ............................................................................................
How to access and run HP PC Hardware Diagnostics .....................................................................
186
Downloading HP PC Hardware Diagnostics to a USB device ..........................................................
187
Appendix C Backup and Recovery ..............................................................................................................
188
Restoring and recovering in Windows 7 ...........................................................................................
viii