HP 8000T-P8655C Contacting Compaq for Support, Don’t Forget to Register, Compaq Support Process

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Contacting Compaq for Support

It’s important to have the following information if you need to contact Compaq for support. Please take a moment to write down your product information for future reference.

Product Name: (located on front panel)

Model Number:

System or Product

Number*:

Serial Number*:

Date of Purchase:

Operating System

Type and Revision:

*This information can be found on the product label on your PC.

In addition, please gather the following information:

•Applicable error messages

•Additional third-party hardware and/or software installed

•Detailed, specific questions

2

Don’t Forget to Register!

Registering your Compaq product is quick, easy, and offers you access to subscriptions and notifications such as:

•E-mail updates containing notifications about product enhancements, the most recent support alerts and driver updates specific to the product(s) you own.

•The newsgram, our monthly online magazine packed full of product news, support tips, project ideas, and much more. Visit us at

http://subscription.support.hp.com/di/newsgrams.html to explore a sample newsgram.

You can register your computer by visiting us online at www.register.hp.com

Compaq Support Process

Compaq offers a wide variety of service and support options that are available around the clock for Compaq customers with products that are either in or out of warranty. If you have a question or a problem arises, for the fastest service we suggest that you seek assistance from Compaq service and support in the following manner.

1Use the Help and Support features that are installed with your product and refer to your product documentation for specific instructions and troubleshooting information.

2Visit Compaq online service and support at www.compaq.com/consumersupport

Compaq online service and support is available to all Compaq customers for the life of their Compaq products. It is always available and is your fastest source for up-to-date product information and expert assistance that includes:

•Fast access to qualified online support specialists.

•Lifetime access to customer communities where you can join discussions, review information, and collaborate with other users just like yourself.

•Software and driver updates for your product.

•Valuable product and troubleshooting information for common problems.

•Proactive product updates, support alerts, and newsgrams are available when you register your product.