Table of contents

1 Getting Started in Windows 7 ........................................................................................................................

1

Activating and customizing the software ..............................................................................................

1

Activating the Windows operating system ...........................................................................

1

Downloading Windows 7 updates ........................................................................................

1

Installing or upgrading device drivers ..................................................................................

1

Customizing the monitor display ..........................................................................................

2

Turning off the computer ......................................................................................................................

2

Finding more information ......................................................................................................................

2

If you encounter issues ........................................................................................................................

2

Performing basic troubleshooting ........................................................................................

3

Visual inspection: No boot, no power, no video ..................................................

3

Blink or beep codes: Interpreting POST diagnostic front panel LEDs and

 

audible codes ......................................................................................................

4

HP Support Assistant ..........................................................................................

4

Using HP PC Hardware Diagnostics ...................................................................

4

Why run HP PC Hardware Diagnostics ..............................................

4

How to access and run HP PC Hardware Diagnostics .......................

4

Downloading HP PC Hardware Diagnostics to a USB device ............

4

Before you call for technical support ...................................................................

5

Backing up, restoring, and recovering in Windows 7 ..........................................

6

Creating recovery media ....................................................................

7

System Restore ................................................................................

10

System Recovery .............................................................................

10

Using, updating, and maintaining your PC .........................................................................................

13

2 Getting Started in Windows 8 ......................................................................................................................

14

Activating and customizing the software ............................................................................................

14

Activating the Windows Operating System ........................................................................

14

Downloading Windows 8 updates ......................................................................................

14

Customizing the monitor display ........................................................................................

15

Turning off the computer ....................................................................................................................

15

Finding more information ....................................................................................................................

15

If you encounter issues ......................................................................................................................

15

Performing basic troubleshooting ......................................................................................

16

Visual inspection: No boot, no power, no video ................................................

16

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