APPENDIX F - Troubleshooting

Diagnosing an Error Situation

When calling for support, please have the Printer test pages at hand (Configuration Page, Menu Map and Event Log Page as per APPENDIX G).

Pos LED

Printer Display

TF Beeping Description

Action / Remarks

1 OFF

TRAY n OPEN

alternating with

READY

Tray n open

Close Tray

2 OFF

TRAY n EMPTY

alternating with

READY

Empty Tray without

Reload tray n

pending print request

 

3 ON

TRAY 1 LOAD Media Type & Size

Requested paper not

Load Tray 1 with the correct size

available

 

See printer manual to change Media Size and Type through the printer control panel.

4 ON

TRAY n LOAD Media Type & Size

Paper requested from

Refill Tray n

empty Tray n

 

 

 

 

 

Switches automatically to next Tray with same Size

 

 

 

 

& Type and pulls paper from there (depending on

 

 

 

 

settings).

 

 

 

 

 

5

ON

 

Paper jam in Printer

Clear paper jam and all other sheets from the

13.1 PAPER JAM

 

 

CHECK RIGHT DOOR

 

paper path. Open/close printer cover(s)

 

 

alternating with

 

 

 

 

 

 

Also refer to section 'OPERATING - 'Paper Jam' in

 

 

THEN OPEN AND

 

 

 

CLOSE TOP COVER

 

this manual and to your printer manual for further

 

 

 

 

details.

 

 

 

 

 

 

 

 

 

6

ON

 

Beep Type 2 Paper jam in TowerFeed

Clear paper jam in TF. Close TF Tray(s).

13.11 PAPER JAM

 

 

IN INPUT DEVICE

or

 

 

 

alternating with

 

 

 

 

 

Beep Type 3 TowerFeed Motor blocked

Open TF Tray(s). Remove all sheets from the TF

 

 

CHECK TRAY n

 

 

AND RIGHT DOOR

 

paper path. Close TF Tray(s).

 

 

 

 

In case error stays, call Service.

 

 

 

 

 

 

 

 

 

For TF Beeping Sequences (TF Beep Types) see next page.

For other error messages on the printer panel display please refer to your printer manual.

IU 660 / 0047

24

TowerFeedTM for the HP LaserJet 8150/8100/8000

 

 

 

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HP Pro 8000, 8100, 8150 manual Appendix F Troubleshooting, Diagnosing an Error Situation

8150, 8100, Pro 8000 specifications

The HP 8100 series is a line of powerful and versatile printers designed to meet the demanding needs of businesses and offices. Known for its durability and efficiency, the HP 8100 is particularly popular among professionals seeking high-quality prints with fast turnaround times.

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The HP 8100 utilizes HP's advanced LaserJet technology, which ensures sharp and consistent print quality across a range of media types. The printer is capable of producing professional-grade documents with a resolution of up to 1200 x 1200 dpi, making text crisp and images vibrant. This high-quality output is essential for creating marketing materials, reports, and other important documentation.

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In the realm of security, HP provides several features to protect sensitive information. Secure printing options and user authentication help safeguard documents, which is crucial for maintaining confidentiality in corporate environments.

Overall, the HP 8100 series stands out for its exceptional print speed, high-quality output, robust connectivity options, and energy efficiency. These characteristics make it an excellent choice for businesses looking to enhance their printing capabilities.