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Software Delivery

Delivery methods for software updates available for HP commercial computers include:

HP SoftPaq Download Manager

HP SoftPaq Download Manager provides a simple, powerful way to download software updates for the HP client PC models in your environment. HP SDM can significantly reduce the amount of time it takes to locate and download updates. SoftPaqs can be downloaded in as few as three easy steps from a single user interface after initial setup. For more information, visit the website at http://www.hp.com/go/sdm.

HP worldwide website and Download Facility

Individual drivers and utilities can be downloaded, in the form of SoftPaqs, from the HP Download Facility or from the website at http://h18000.www1.hp.com/support/files/ or ftp://ftp.hp.com/pub/softpaq/. SoftPaqs provide a distribution method for driver and ROM updates and product software enhancements.

HP Software Setup

Software Setup provides easy access to all preinstalled and preloaded applications. Through Software Setup, installation of multiple software components is quick and easy. Simply launch by going to Start>All Programs>Software Setup, select the drivers and utilities to be installed and click Next. Within minutes, the selected software is installed.

HP Recovery Manager for Windows 7

HP Recovery Manager retains your factory preinstall software image in a protected partition on the internal hard drive, including the factory installed operating system, drivers, utilities and applications. HP Recovery Manager makes it easy to quickly restore this software by hitting F11 at boot.

HP Software Solutions

This section discusses the following software enhancements:

HP Client Management Solutions

HP Client Security

HP BIOS (F10 Setup)

HP Support Assistant

HP Client Management Solutions

HP provides a comprehensive portfolio of HP Client Management Solutions to help reduce the complexity and cost of managing commercial PCs throughout their lifecycles. This portfolio includes client management software from HP and third-parties, jointly-developed value-adds, and HP manageability tools and technologies. For more information, please visit www.hp.com/go/easydeploy or refer to the HP Client Management Solutions White Paper.

HP Client Security

HP Security is built in, not bolted on. Rather than simply installing third-party software on HP Business Notebooks and Desktops, HP works with software partners to design software that is optimized for HP hardware. Each security software solution receives thousands of hour’s development, coding, testing, and user validation. With HP, security is much more than just software, it is holistic. HP Security is also built into the BIOS, the hardware, and the specially developed console – the HP Client Security Manager. For more information, please refer to the HP Client Security White Paper.

HP BIOS (F10 Setup)

HP BIOS was designed to work seamlessly with HP Professional Innovations like HP Client Security Manager, HP Device Access Manager, HP Client Management Solutions and other HP software. HP has been developing BIOS for over three decades. The HP BIOS team works closely with key partners such as AMD, Intel®, LANDesk, Microsoft® and Novell along other partners. These partnerships have allowed HP to manage the support of new technologies, provide tight integration with software components and effectively respond to customer needs. For more information, please refer to the HP Business PC F10 Setup Overview White Paper.

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