Hardware Problems

Problem

Solution

 

 

When you try to print nothing happens.

Configuration error. Check cable connection.

 

 

 

If more than one printer is available, make sure your printer has been selected.

 

 

 

Check printer status. If the printer light flashes slowly, the print job is progressing. If the light

 

flashes rapidly, use the control panel software to examine printer status.

 

 

Printing is garbled.

Incorrect cable configuration. Check cable configuration, type, continuity and length. Maximum

 

recommended length is 1·8m.

 

 

 

See software problems.

 

 

Printer freezes, or an error message displays

Starting the computer while the printer is on can cause a communications error. Turn the printer off

when computer is restarted.

before restarting the computer.

 

 

English

Odours are given off by forms or adhesives passing through the hot fusing unit.

Odours are not emitted by the printer. Make sure the forms you use can withstand heating; provide adequate ventilation. Pre–printed forms, transparencies and adhesive labels must be able to withstand 200°C (392°F) for 0·1 second.

Printer is on but must “WARM UP” before a job is printed.

Power Save mode is set to ON to conserve energy. The fuser must heat up before printing the next job.To eliminate warm–up delay, use the printer control panel to change Power Save setting.

User’s Guide

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HP 8p/8w manual Hardware Problems Solution