Warranty and License Information
To Our Valued Customer
Congratulations on your decision to purchase an HP Pavilion home PC! During development, the HP Pavilion must pass extensive quality tests to meet the rigorous standards that have made HP famous for quality and reliability.
All HP Pavilions go through a comprehensive quality test to ensure the PC is working correctly before it leaves our factory. In addition, we have placed a security seal on your PC to indicate that it has not been tampered with since it left our factory.
We know that expanding and upgrading are key benefits for all customers. We are proud to make this a key differentiator for our HP Pavilion and understand that you may wish to upgrade your PC to meet your specific needs.
Any hardware upgrades that you intend to do should only be done after you have completely set up your new
HP Pavilion. Refer to the setup poster included with your system for help with setting up. If you have any problems setting up your system and turning it on, immediately contact the HP Customer Care Center listed earlier in the Warranty and Support Guide, and an HP Customer Representative will assist you. This must be done first before attempting to upgrade your system.
By breaking the security seal on the back of the HP Pavilion, you are confirming that the HP Pavilion was working properly before you attempted to upgrade your system. Once the security seal has been broken, your HP Pavilion is then, to the extent allowed by local law, covered under the terms and conditions listed in the following pages.
Thank you for choosing the HP Pavilion. We hope you enjoy discovering the exciting things you can do with it!
HP Customer Care
Easy to reach. Easy to use.
Problems? HP Will Help
Your new HP Pavilion computer is built to work right now — and for many years to come. But it is a complex, powerful machine, and sometimes things go wrong. If that happens to your computer,
Getting Started
Follow the setup poster for help with setting up and using your PC.
Register Your PC
It is always best to register your PC. This allows for quicker help when you need it. You can register on the Web at: http://register.hp.com
And, if Necessary: Get Repair
If your computer needs to be repaired or to have parts replaced, you have two choices:
1You can easily replace many of your HP Pavilion parts that are considered consumer replaceable. This is the fastest method of repair, as many times we can send the part directly to your home or business in a few days.
2If a repair is necessary, the HP Customer Care Center will make arrangements to fix your computer.
These services are covered during the warranty period.
There are a few limitations and exclusions to this warranty (as well as some important details), which are described in the following section.
The Legal Language
Hardware Limited Warranty
HP Product | DURATION |
Hardware | One (1) Year Limited Warranty |
General Terms
This HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from HP, the manufacturer. Please refer to HP’s Web site for an extensive description of your limited warranty entitlements. In addition, you may also have other legal rights under applicable local law or special written agreement with HP.
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