Microsoft Network

Sonic

1-800-386-5550

(only CD-RW and DVD+RW/+R models)

http://support.msn.com

http://www.sonic.com

Symantec — Norton AV

Yahoo

http://www.symantec.com/techsupp

http://www.yahoo.com

Intuit — Quicken Basic

 

1-900-555-4688

 

http://www.intuit.com

 

Warranty and License Information

HP Total Care

HP Total Care provides fast, friendly, and effective expert advice for all your HP products. If you have a question or if a problem arises, we offer extensive service and support options around the clock to better handle your needs. Go to your PC’s Help and Support Center for the fastest resolutions. For more information on your support and services options visit:

http://www.hp.com/go/totalcare

Or

http://www.hp.ca/totalcare (Canada)

When Should I Contact HP Total Care Support and Services?

•The Help and Support Center or other support tools on your PC do not identify or help solve your problem.

•You either do not have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to chat with qualified online support specialists.

•There is obvious damage or a mechanical breakdown with your product, and it does not work.

HP Total Care Agents are available 24 hours a day in English, Spanish (U.S. only), and French (Canada only) via 1-800-474-6836(1-800-HP invent) to provide expert assistance.

NOTE: Support options, availability, and hours vary by product, country/region, and language and are subject to change.

HP Total Care Out-of-Warranty Support Options

Even after your warranty has ended, HP can still provide you with service and support options.

•Visa and MasterCard holders in the United States or callers from Canada, call:

1-800-474-6836(800-HP-invent).

•1-time technical support,

$40* USD (Can $34.99*) per call.

•1-year unlimited technical support, $75* USD (Can $64.99*).

*Prices are subject to change without notice and may vary based on your product.

Fees are charged to your Visa or MasterCard.

Protect Your Investment

Protect your investment by purchasing an extended service plan. Allow Total Care to provide you with total peace of mind, while you get the most out of your investment. Service coverage begins on product purchase date, and you must purchase the service within the first year after purchasing the computer. The hardware service offering is determined based on the outcome of system self-test programs that you run during your initial call to HP Total Care.

For more information visit

http://www.hp.com/go/totalcare (U.S. only)

or call:

1-866-234-1377

Or

http://www.hp.ca/totalcare (Canada only)

or call:

1-866-231-4351

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