Support Information

Don’t Forget to Register!

Go to: http://register.hp.com

NOTE: To view your PC product number, model number, and serial number, press and hold the Ctrl+Alt+S keys on the keyboard.

Registration is quick and easy, and it offers:

•E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the product(s) you own.

•The HP Newsgram, our monthly online magazine packed full of product news, support tips, project ideas, and much more. Visit us at: http://subscription.support.hp.com

Where to Get Help

HP offers a wide variety of service and support options, which are available around the clock for HP customers with products that are either in or out of warranty.

Options to use when you need help

1Check the setup poster and product documentation for help with setting up and using your PC.

2Use the support tools preinstalled right on your PC.

Help and Support Center for help with hardware and software questions. Click Start, and then click Help and Support.

PC Tune-up and Repair for tools to keep your PC running smoothly. Click Start, All Programs, PC Help & Tools.

Software Repair Wizard to guide you through options to resolve software issues. Click Start, All Programs, PC Help & Tools.

3HP Technical Support Web site. Go to http://www.hp.com/support for product information, driver updates, troubleshooting, and much more.

4Chat online with qualified support specialists using HP Real Time Chat. Access this feature through the Help and Support Center on your PC.

5If you have not solved the problem, call HP Total Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S. only), and French (Canada only) at:

HP: 1-800-474-6836(800-HP-invent)

Compaq: 1-800-652-6672(800-OK-Compaq)

When you call, please have your product model number, serial number, and date of purchase available. Telephone support is free during your limited warranty period.

Where Are My User’s

Guides?

The User’s Guides are on your PC. Click Start, All Programs, and then User’s Guides. Documentation is also available at http://www.hp.com/support where you can search for the support page for your model.

Software Support

America Online

U.S.: 1-888-346-3704

Canada: 1-888-265-4357

http://www.aol.com

AT&T/SBC

1-800-400-1447 http://www.att.net

Comcast

1-800-266-2278 (1-800-COMCAST) http://www.comcast.com

Corel

http://www.corel.com

EarthLink

Dial-up customer service 1-800-890-6356

Dial-up technical support 1-800-890-5128

Broadband customer service and technical support 1-888-829-8466

http://www.earthlink.net

MSN

1-800-386-5550 http://support.msn.com

PeoplePC Online

1-888-587-9669 http://www.peoplepc.com

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