Troubleshooting

Problem

Cause and/or Action

 

 

Camera does not turn on.

One or both of the batteries may be exhausted. Replace the batteries.

 

 

Camera turns off automatically.

Press any button except the Power button to power on the camera.

 

 

LCD turns blank.

Press any button except the Power button to turn on the LCD.

 

 

Empty battery icon is displayed

 

on the LCD, and then the

One or both of the batteries may be exhausted. Replace the batteries.

camera turns off.

 

 

 

LCD screen displays ‘No images

The image file on the memory card. Image file format may not be supported.

in memory’.

 

 

 

LCD screen displays ‘Not

Function is only available for specific file types. File format is not supported.

available for this file’.

 

 

 

LCD screen displays ‘Memory

Memory card is full. Replace the memory card with a new one or delete

full’.

unnecessary images.

 

 

LCD screen displays ‘File

This file is locked. Unlock the file.

locked’

 

 

 

LCD screen displays ‘Card

The memory card is protected. Remove the card and slide the write-protect

locked’.

switch to it’s unlock position.

 

 

LCD screen displays ‘CARD HAS

The memory card is protected. Remove the card and slide the write-protect

WRONG FORMAT’.

switch to it’s unlock position.

 

 

LCD screen displays ‘Copy

The memory card is protected. Remove the card and slide the write-protect

switch to it’s unlock position. The memory card is full. Replace card or delete

error’.

unnecessary files.

 

 

 

The lens is extended and will

Do not force the lens to go back. The type of the battery used may be incorrect

or the battery power level is too low. Change the battery or charge the battery

NOT retract.

before using the camera.

 

 

 

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