HP C310 7HP support, Get more help, HP support by phone

7HP support

Get more help

You can find more information and help about your HP Photosmart by entering a keyword in the Search field in the top left of the help viewer. Titles of related topics -- for both local and online topics -- will be listed.

To contact HP Support, click here to go online.

HP support by phone

Phone support options and availability vary by product, country/region, and language.

This section contains the following topics:

•Phone support period

•Placing a call

•After the phone support period

Phone support period

One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support . Standard phone company charges apply.

Placing a call

Call HP support while you are in front of the computer and the product. Be prepared to provide the following information:

•Product name (HP Photosmart Premium e-All-in-One C310 series)

•Serial number (located on the back or bottom of the product)

•Messages that appear when the situation occurs

•Answers to these questions:

◦Has this situation happened before?

◦Can you re-create it?

◦Did you add any new hardware or software to your computer at about the time that this situation began?

◦Did anything else occur prior to this situation (such as a thunderstorm, product was moved, etc.)?

For the list of support phone numbers, visit www.hp.com/support .

After the phone support period

After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support Web site: www.hp.com/support . Contact your HP dealer or call the support phone number for your country/region to learn more about support options.

HP support