Troubleshooting

Problem

Cause and/or Action

 

 

Camera does not turn on.

The batteries may be exhausted. Charge or replace the batteries.

 

 

Camera turns off

Press any button except the Power button to turn on the camera.

automatically.

 

 

 

LCD turns blank.

Press any button except the Power button to turn on the LCD.

 

 

Empty battery icon is

Batteries are exhausted, please replace or recharge.

displayed on the LCD, and

 

then the camera turns off.

 

 

 

LCD screen displays ‘No

The image fi le on the memory card. Image fi le format may not be

images in memory’.

supported.

 

 

LCD screen displays ‘Not

Function is only available for specifi c fi le types. File format is not

available for this fi le’.

supported.

 

 

LCD screen displays ‘Memory

Memory card is full. Replace the memory card with a new one or delete

full’.

unnecessary images.

 

 

LCD screen displays ‘File

This fi le is locked. Unlock the fi le.

locked’

 

 

 

LCD screen displays ‘Card

The memory card is protected. Remove the card and slide the write-

locked’.

protect switch to it’s unlock position.

 

 

LCD screen displays ‘CARD

The memory card is protected. Remove the card and slide the write-

HAS WRONG FORMAT’.

protect switch to it’s unlock position.

 

 

LCD screen displays ‘Copy

The memory card is protected. Remove the card and slide the write-

protect switch to it’s unlock position.The memory card is full. Replace card

error’.

or delete unnecessary fi les.

 

 

 

 

Do not force the lens to go back. The type of the battery used may be

The lens got stuck up.

incorrect or the battery power level is too low. Change the battery or

 

charge the battery before using the camera.

 

 

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