Troubleshooting

ProblemPossible causesSolution

 

 

 

Camera does not turn on.

The battery has run out.

Replace with a fully charged

The battery is not inserted

 

battery.

 

correctly.

 

 

 

 

Camera turns off suddenly

The battery has run out.

Replace with a fully charged

during operation.

 

battery.

 

 

 

 

 

 

 

 

 

The lens is dirty.

Use a soft cloth to clean the lens

 

 

on your camera

The picture is blurred.

appears when taking

 

Use the Image Stabilization

 

 

pictures.

 

 

 

mode.

 

 

 

 

Images and video files cannot

The memory card is full.

be saved.

 

 

Replace the memory card with a new one.

Delete unwanted images.

Unlock the memory card.

No picture is taken when pressing the Shutter button.

The memory card is full.

No available space to store the files.

The mode dial is in Playback mode.

Replace the memory card with a new one or clean off current memory card.

Delete unwanted images.

The memory card is locked.

Images cannot print from the connected printer.

The camera is not connected to the printer correctly.

The printer is not

PictBridge compatible.

The printer is out of paper or out of ink.

The paper is jammed.

Check the connection between the camera and printer.

Use a PictBridge compatible printer.

Load some paper in the printer.

Replace the ink cartridge in the printer.

Remove the jammed paper.

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