HP CQ35-114TX Computer does not detect the optical drive, Click Start Computer System properties

The computer does not detect the optical drive

If Windows does not detect an installed device, the device driver software may be missing or corrupted. If you suspect that the DVD/CD-ROM drive is not being detected, verify that the optical drive is listed in the Device Manager utility.

1.Remove any discs from the optical drive.

2.Click Start > Computer > System properties.

3.In the left pane, click Device Manager. If prompted by User Account Control, click Continue.

4.In the Device Manager window, click the plus sign (+) next to DVD/CD-ROM drives, unless a minus sign (-) is already showing. Look for an optical drive listing.

If the drive is not listed, install (or reinstall) the device driver as instructed in “A device driver must be reinstalled” found later in this section.

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