Disc does not play | HP CQ61-405AU, CQ61-312TX, CQ61-313AX, CQ61Z-400

A disc does not play

●Save your work and close all open programs before playing a CD, DVD, or BD.

●Log off the Internet before playing a CD, DVD, or BD.

●Be sure that you insert the disc properly.

●Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth. Wipe from the center of the disc to the outer edge.

●Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit available at many electronics stores.

●Disable Sleep mode before playing the disc.

Do not initiate Hibernation or Sleep while playing a disc. Otherwise, you may see a warning message asking if you want to continue. If this message is displayed, click No. After you click No, the computer may behave in either of the following ways:

◦Playback may resume.

– or –

◦The playback window in the multimedia program may close. To return to playing the disc, click the Play button in your multimedia program to restart the disc. In rare cases, you may need to exit the program and then restart it.

●Increase system resources:

◦Turn off printers and scanners, and unplug cameras and portable handheld devices. Disconnecting these Plug and Play devices frees up valuable system resources and results in better playback performance.

◦Change desktop color properties. Because the human eye cannot easily tell the difference between colors beyond 16 bits, you should not notice any loss of color while watching a movie if you lower system color properties to 16-bit color, as follows:

1.Right-click on a blank area of the computer desktop, and select Screen resolution.

2.Select Advanced settings > Monitor tab.

3.Select High Color (16 bit), if this setting is not already selected.

4.Click OK.

A disc does not play automatically

1.Select Start > Default Programs > Change AutoPlay settings.

2.Confirm that the Use AutoPlay for all media and devices check box is selected.

3.Click Save.

A CD, DVD, or BD should now start automatically when it is inserted into the optical drive.

18 Chapter 6 Troubleshooting

CQ71-420SB, CQ61Z-400, CQ61-324SP, CQ61-327TU, CQ71-350EK specifications

The HP CQ61 series comprises a range of laptops designed to cater to various computing needs, featuring models such as the CQ61-306AX, CQ61-328TU, CQ61-325TU, CQ61-318TX, and CQ61-488EE. These laptops offer a blend of performance, reliability, and versatility, making them suitable for everyday tasks and multimedia consumption.

The HP CQ61-306AX is characterized by its efficient AMD Athlon II dual-core processor, which delivers solid performance for everyday applications. Equipped with 4GB of RAM, it ensures smooth multitasking capabilities while allowing users to run multiple applications simultaneously. The laptop also features a 15.6-inch display, providing ample screen real estate for various tasks, from browsing the web to enjoying videos.

The CQ61-328TU model stands out with its Intel Core i3 processor, offering a balance of efficiency and power. Its generous 500GB hard drive provides ample storage for documents, photos, and videos, while the integrated Intel HD graphics allow for casual gaming and video playback. The laptop also features wireless connectivity options, enabling users to stay connected wherever they go.

In contrast, the CQ61-325TU is focused on offering a robust performance with its Intel Pentium processor, ideal for users who need a reliable machine for office applications and basic entertainment. With a similar 15.6-inch display and enough RAM to manage everyday tasks efficiently, this model ensures a balanced experience for budget-conscious consumers.

The CQ61-318TX model caters to more demanding users, as it includes a dedicated NVIDIA graphic card, providing enhanced graphics performance for gaming and multimedia applications. Coupled with its dual-core Intel processor and expansive storage options, it is suitable for those who require a laptop that can handle more resource-intensive tasks.

Finally, the CQ61-488EE rounds out the series with a focus on durability and user experience, featuring high-quality materials and a comfortable keyboard design. Its hardware specifications strike a balance between performance and energy efficiency, making it an attractive option for business professionals and students alike.

All models in the HP CQ61 series come equipped with HP's suite of technologies, ensuring reliability and functionality. With their diverse range of specifications, these laptops address various user needs, making them a versatile choice in the competitive laptop market.