WHITE PAPER

January 2003

 

Prepared By

 

PSG Product Software

 

Engineering

 

Hewlett-Packard

 

Company

 

CONTENTS

 

Purpose ...........................

3

Using Safe Mode

 

To Diagnose And

 

Correct Problems ............

4

Using the Recovery

 

Console To Repair

 

Damaged Files .................

4

Repairing The

 

Installed Operating

 

System ............................

5

Using the Restore

 

Plus! CD ..........................

5

References ......................

6

PSG#HJ_DT_010303_1A

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HP Guide to System Recovery and Restore

System Recovery Options Available for the Compaq Evo Desktop Product Family, HP iPaq Desktop Product Family, and HP Intel IA-32 Workstations

This guide provides:

■An overview of operating system recovery features available in Windows 2000 and Windows XP.

❑Using safe mode to change configuration settings.

❑Using the Recovery Console to repair damaged system files.

❑Repairing the operating system installation.

■An overview of the HP Restore Plus! System restoration process.

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