HP D411 HP support, Register your printer, HP support by phone

Solve a problem

5.Remove any paper or object that might be restricting the print carriage. If the printer is new, remove any packing material.

6.Reconnect only the power cord. If the printer does not turn on automatically, press the Power button.

NOTE: The printer might need to warm up for two minutes or less. Lights might flash, and the print carriage might move during this time.

7.Use your hand to gently move the carriage all the way to the left and right to ensure the carriage moves freely. If it does not move freely, paper or other objects may still be blocking the carriage movement. Continue to clear the carriage area until the print carriage moves freely.

NOTE: Moving the print carriage will cause a Carriage Jam error to appear on the display. Press OK to continue.

8.If you're using a USB connection, reconnect the USB cable.

9.Close the cartridge access door.

NOTE: You may have to press the Power button again to reset the printer.

10.Try using your printer again.

Click here to go online for more information.

HP support

•Register your printer

•HP support by phone

•Additional warranty options

Register your printer

By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and product support alerts. If you did not register your printer while installing the software, you can register now at http:// www.register.hp.com.

HP support by phone

Phone support options and availability vary by product, country/region, and language.

This section contains the following topics:

•Phone support period

•Placing a call

•After the phone support period

HP support

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Contents

Page Page Contents Page 1HP ENVY 110 e-All-in-OneD411 series Help Page 2Get to know the HP ENVY 110 series Printer parts Control panel features Page Page 3 How do I Page 4 Print Print photos Print photos from a memory card Print photos saved on your computer Print documents Print labels and envelopes Select Print Media Load media Recommended papers for photo printing Recommended papers for printing and copying Tips for print success Page Page 5Copy and scan Copy text or mixed documents Page Scan to a computer, USB drive, or memory card Tips for copy and scan success 6Use Web Services Print from anywhere with HP ePrint Your printer is protected How to get started with ePrint Print Apps Visit the HP ePrintCenter website 7 Send and receive faxes with eFax Set up the printer for faxing (required) Send a fax Receive a fax Fax Settings Fax Issues and Questions 8Work with cartridges Check the estimated ink levels Replace the cartridges Page Order ink supplies Clean cartridges Clean for back of page ink smearing Clean paper feed Cartridge warranty information Tips for working with ink 9Connectivity Add the HP ENVY 110 series to a network WiFi Protected Setup (WPS) Wireless with a router (infrastructure network) Install the software for a network connection Tips for setting up and using a networked printer Page 10 Solve a problem Get more help Unable to print Page Resolve print quality issues Resolve copy and scan issues Clear a paper jam Troubleshooting print carriage jams HP support Register your printer HP support by phone Additional warranty options 11 Technical information Notice Specifications Page Page Environmental product stewardship program Recycling program HP inkjet supplies recycling program Power consumption Auto Power-Off Set the Energy Save Mode Page Chemical Substances Battery disposal in the Netherlands Battery disposal in Taiwan Attention California users Regulatory notices Regulatory model identification number FCC statement VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Notice to users in Korea Noise emission statement for Germany European Union Regulatory Notice Regulatory wireless statements Page European Union Notice Index