Security Functions (Continued)

To change a password:

1.Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the Computer. To change the setup password, run Computer Setup.

2.When the key icon appears, type your current password, a slash (/) or alternate de- limiter character, your new password, another slash (/) or alternate delimiter character, and your new password again as shown:

current password/new password/new password.

NOTE: Type the new password carefully since the actual characters do not appear on the screen.

3.Press the enter key.
The new password will take effect the next time the computer is restarted.
To delete a password using Setup:

1.Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the Computer. To delete the setup password, run Computer Setup (F10).

2.When the key icon appears, type your current password followed by a slash (/) or alternate delimiter character as shown. Example: currentpassword/

3.Press the Enter key.
To delete the Setup password by clearing CMOS:

1.Shut down (Power down) the system and disconnect the power cord from the outlet or the system unit.

2.Remove the chassis cover.
3.On the system board, press and release the CMOS clear switch.
4.Replace the chassis cover and reconnect the power cord.
To delete or disable the Power On password:

1.Shut down (Power down) the system and disconnect the power cord from the outlet or the system unit.

2.Remove the chassis cover.

3.On the system board, remove the jumper on pins 1 and 2 of header E49 and place only on pin 2.

4.Replace the chassis cover and reconnect the power cord.

Security Features

 

 

How It Is
Feature
Purpose
Established

 

 

 

Removable Media
Prevents booting from removable media
Setup Utilities. [1]
Boot Control
drives.

 

 

 

 

Serial, Parallel,
Prevents data transfer through integrated

Setup Utilities. [1]

USB, or Infrared
serial, parallel, USB, or infrared interface.

 

Interface Control

 

 

 

 

 

Power-On
Prevents use of computer until password is

Setup Utilities. [1]

Password
entered. Can apply to both initial startup

 

 

and restart.

 

 

 

 

Setup Password
Prevents reconfiguration of computer until

Setup Utilities. [1]

 

password is entered.

 

 

 

 

Network Server
Provides unique security features for

Setup Utilities. [1]

Mode
computer used as server.

 

 

 

 

DriveLock
Prevents unauthorized access to data on

Setup Utilities. [1]

 

drives supporting password protection.

 

 

 

 

Smart
Software-controllable solenoid that, when

Setup Utilities. [1]

Cover Lock [2][3]
activated, prevents unauthorized access to

 

 

chassis interior.

 

 

 

 

Smart

Indicates computer cover or side panel has

Setup Utilities. [1]

Cover Sensor [3]
been removed. Can be set to require

 

 

password for restart after cover or panel

 

 

removal.

 

 

 

 

Master Boot
May prevent unintentional or malicious

Setup Utilities. [1]

Record (MBR)
changes to MBR of the current bootable

 

Security

disk and provides a means of recovering

 

 

“last known” parameters.

 

 

 

 

Drive Protection
Diagnostic tool built into hard drives on
Setup Utilities or
System (DPS
select models designed to discover
Diagnostics for

 

problems that might result in unwarranted
Windows.

 

drive replacement.

 

 

 

 

Memory Change
Detects addition or removal of memory
Refer to Intelligent
Alerts
modules. Notifies system administrator.
Manageability

 

 

Guide.

 

 

 

Ownership Tag
Displays ownership information as defined

Setup Utilities. [1]

 

by system administrator during system

 

 

startup. (Protected by setup password).

 

 

 

 

Kensington
Inhibits access to interior of computer
Requires Kensington
CableLock
chassis. Can also be used to secure
cable lock accessory
Provision
computer to a fixed object for prevent theft.
to secure computer

 

 

to a fixed object.

 

 

 

NOTES:

[1]For more information about Setup Utilities refer to the Computer Setup Guide.

[2]If for any reason the Setup utility is not accessible to unlock the Smart Cover Lock then a FailSafe key is required to bypass the Smart Cover Lock and open the computer. Refer to the Hardware Reference Guide on how to use the FailSafe key. To order a FailSafe key contact HP or your HP reseller.

[3]Available on select models.

Diagnostic Functions

Diagnostic functions are provided by the Setup Utility (in system ROM) and by Diagnostics for Windows. Diagnostics for Windows provides detailed system information including:

Processor type and speed
Memory amount, mapping, and integrity
Hardware peripheral availability/settings
Hard drive type, space used/available
System identification, asset tracking

Diagnostics for Windows may be pre installed on some models and can be downloaded free of charge from www.hp.com.

Error Conditions and Messages

PS/2 Keyboard LED Indications
NUM lock
Caps Lock
Scroll Lock

 

LED

LED

LED

Event

 

 

 

 

Blinking [1]

Off [1]

Off [1]

Memory Failure

 

 

 

 

Off [2]

Blinking [2]

Off [2]

Graphics controller failure

 

 

 

 

Off [3]

Off [3]

Blinking [3]

System failure prior to graphics

 

 

 

controller initialization

 

 

 

 

On

Off

Off

ROMPaq diskette not present, faulty,

 

 

 

or drive problem

 

 

 

 

Off

On

Off

Password prompt

 

 

 

 

Blinking [4]

Blinking [4]

Blinking [4]

Invalid ROM and/or flash failed

 

 

 

 

Blinking [4]

Blinking [5]

Blinking [5]

Keyboard locked in network mode

 

 

 

 

On [6]

On [6]

On [6]

Successful ROM flash

 

 

 

 

NOTES:

[1]Accompanied by 1 short, 2 long beeps
[2]Accompanied by 1 long, 2 short beeps
[3]Accompanied by 2 long, 1 short beeps
[4]All LEDs will blink in sync twice, accompanied by 1 long and 3 short beeps
[5]LEDs will blink in sequence (NUM, Caps, then Scroll Lock)
[6]Accompanied by rising beep tone
Chassis LED and Beep Messages
Power LED

 

# Beeps

 

Event

 

 

 

 

 

 

 

 

 

 

 

Steady green

 

 

None

 

S0 System on (normal operation)

 

 

 

 

 

 

 

 

 

 

Blinks green @ 0.5 Hz

 

None

 

S1 Suspend

 

 

 

 

 

 

 

 

 

 

Blinks green @ 0.5 Hz

 

None

 

S3 Suspend to RAM

 

 

 

 

 

 

 

 

 

 

Off (clear)

 

 

None

 

S4 Suspend to disk

 

 

 

 

 

 

 

 

 

 

Off (clear)

 

 

None

 

S5 Soft off

 

 

 

 

 

 

 

 

 

 

Blinks red 2 times @ 1 Hz [1]

 

None

 

Processor thermal shutdown

 

 

 

 

 

 

 

 

 

 

Blinks red 3 times @ 1 Hz [1]

 

None

 

Processor not seated / installed

 

 

 

 

 

 

 

 

 

 

Blinks red 4 times @ 1 Hz [1]

 

None

 

Power supply failure

 

 

 

 

 

 

 

 

 

 

Blinks red 5 times @ 1 Hz [1]

 

5

 

Memory error

 

 

 

 

 

 

 

 

 

 

Blinks red 6 times @ 1 Hz [1]

 

6

 

Video error

 

 

 

 

 

 

 

 

 

 

Blinks red 7 times @ 1 Hz [1]

 

7

 

PCA failure

 

 

 

 

 

 

 

 

 

 

Blinks red 8 times @ 1 Hz [1]

 

8

 

Invalid ROM checksum (error)

 

 

 

 

 

 

 

 

 

 

 

NOTE:

 

 

 

 

 

 

 

 

 

[1] Repeated after 2 second pause

 

 

 

 

 

 

Common POST Error Messages

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Screen

 

 

 

 

 

 

 

 

 

Message
Beeps
Probable Cause

 

 

Recommended Action

 

 

 

 

 

 

 

 

101-Option

1L, 1S

1. System ROM

 

 

1. Verify ROM, reflash if

 

ROM Error

 

checksum error.

 

 

required.

 

 

 

2. Expansion card.

 

 

2. Remove suspected expansion

 

 

 

3. CMOS corruption.

 

card, reboot.

 

 

 

 

 

 

 

 

4. System board

 

 

3. Clear CMOS memory, reboot.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4. Replace system board.

 

 

 

 

 

 

 

 

102-, 103-

none

DMA, timers

 

 

1. Clear CMOS memory.

 

System

 

 

 

 

 

 

 

2. Remove expansion boards.

 

Board

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3. Replace system board.

 

Failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

164-Memory

2S

Incorrect memory

 

 

1. Run Setup (F10).

 

Size Error

 

configuration.

 

 

2. Check DIMMs for proper

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

seating, proper type, and HP

 

 

 

 

 

 

 

 

 

compatibility.

 

 

 

 

 

 

 

 

 

3. Remove DIMMs singularly

 

 

 

 

 

 

 

 

 

and reboot to isolate faulty

 

 

 

 

 

 

 

 

 

DIMM.

 

 

 

 

 

 

 

 

201-Memory

none

RAM failure

 

 

Same as 164.

 

Error

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

202-Memory

none

DIMMs do not match.

 

Same as 164.

 

Type

 

 

 

 

 

 

 

 

 

Mismatch

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

212-Failed

none

Processor has failed to

 

1. Check processor seating.

 

Processor

 

initialize.

 

 

 

 

2. Replace processor.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

301-, 304-

none

Keyboard failure.

 

 

Check keyboard connection or

 

Keyboard

 

 

 

 

 

 

 

keys. Replace keyboard. If 304,

 

Error

 

 

 

 

 

 

 

possible system board problem

 

 

 

 

 

 

 

411-Network

2S

NIC interrupt conflicts

 

Reset IRQ (reboot system).

 

Interface

 

with another device.

 

 

 

Card

 

 

 

 

 

 

 

 

 

Interrupt

 

 

 

 

 

 

 

 

 

Conflict

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

501-Display

1L, 2S

Graphics controller.

 

1. Reseat graphics card.

 

Adapter

 

 

 

 

 

 

 

2. Check monitor connection.

 

Failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3. Replace graphics card.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

602-Diskette

none

Diskette in drive A not

 

Remove/replace diskette.

 

Boot Error

 

bootable

 

 

 

 

 

 

 

 

 

 

 

 

1720-, 1721-

none

Hard drive is about to

 

Run drive protection system test

 

SMART

 

fail.

 

 

 

 

if available. Check for firmware

 

Hard Drive

 

 

 

 

 

 

 

patch for erroneous error

 

Detects

 

 

 

 

 

 

 

message.

 

Imminent

 

 

 

 

 

 

 

 

 

Failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

178x, 179x-

none

Hard drive or hard

 

 

Run Setup or hard drive

 

Hard Drive

 

drive circuitry failure.

 

diagnostics. Replace hard drive.

 

Failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NOTES: L = long, S = short