Getting Started
To assist you in resolving problems online, HP Instant Support Professional Edition provides you with
Profession Edition's online chat feature. Access HP Instant Support Professional Edition at: www.hp.com/go/ispe.
Access the Business Support Center (BSC) at www.hp.com/go/bizsupport for the latest online support
information, software and drivers, proactive notification, and worldwide community of peers and HP experts.
If it becomes necessary to call for technical assistance
■ Be in front of your computer when you call.
■ Write down the computer serial number and product ID number, and the monitor serial number before calling.
■ Spend time troubleshooting the problem with the service technician.
■ Remove any hardware that was recently added to your system.
■ Remove any software that was recently installed. ■ Run the Restore Plus! CD.
ÄCAUTION:drive. Running the Restore CD will erase all data on the hard
✎For sales information and warranty upgrades (HP Care Pack), call
Getting Started | www.hp.com | 11 |