Getting Started
Solving General Problems (Continued)
Problem Cause
System does not power on and the LEDs on the front of the computer are not flashing.
(continued)
Solution
OR
Press and hold the power button for less than 4 seconds. If the hard drive LED does not turn on green then:
1.Check that the unit is plugged into a working AC outlet.
2.Open hood and check that the power button harness is properly connected to the system board.
3.Check that both power supply cables are properly connected to the system board.
4.Check to see if the 5 V_aux light on the system board is turned on. If it is turned on, then replace the power button harness.
5.If the 5 V_aux light on the system board is not turned on, then replace the power supply.
6.Replace the system board.
Getting Started | www.hp.com | 19 |