Table 1 Solving General Problems (continued)

System does not power on and the LEDs on the front of the computer are not flashing.

Cause

Solution

 

 

System unable to power on.

Press and hold the power button for less than 4 seconds. If the hard drive LED turns green, then:

1.Check that the voltage selector, located on the rear of the power supply on some models, is set to the appropriate voltage. Proper voltage setting depends on your region.

2.Remove the expansion cards one at a time until the 5V_aux light on the system board turns on.

3.Replace the system board.

OR

Press and hold the power button for less than 4 seconds. If the hard drive LED does not turn on green then:

1.Check that the unit is plugged into a working AC outlet.

2.Open hood and check that the power button harness is properly connected to the system board.

3.Check that both power supply cables are properly connected to the system board.

4.Check to see if the 5V_aux light on the system board is turned on. If it is turned on, then replace the power button harness.

5.If the 5V_aux light on the system board is off, then replace the power supply.

6.Replace the system board.

Solving Hardware Installation Problems

You may need to reconfigure the computer when you add or remove hardware, such as an additional drive or expansion card. If you install a plug and play device, Windows automatically recognizes the device and configures the computer. If you install a non–plug and play device, you must reconfigure the computer after completing installation of the new hardware. In Windows, use the Add Hardware Wizard and follow the instructions that appear on the screen.

20 Quick Setup & Getting Started

ENWW

Page 28
Image 28
HP dc5700 manual Solving Hardware Installation Problems

dc5700 specifications

The HP dc5700 is a versatile business desktop designed to meet the needs of various professional environments. Aimed at small to medium-sized enterprises, the dc5700 is known for its solid performance, reliability, and expandability, making it a suitable choice for users who require a robust system.

One of the standout features of the dc5700 is its Intel Core 2 Duo processor options, which deliver efficient multitasking capabilities and impressive performance for everyday applications. Users can choose from various configurations, allowing them to tailor the machine to their specific requirements. The availability of multiple processor options ensures that the dc5700 can handle demanding applications while maintaining smooth operation.

In terms of memory, the dc5700 supports up to 8GB of DDR2 RAM, providing ample capacity for running multiple applications simultaneously without significant slowdowns. The system's memory can be easily upgraded, thanks to the accessible design, which appeals to businesses looking for long-term usability and performance enhancements.

Storage is another area where the dc5700 shines. It offers a range of hard drive options, including SATA drives with capacities that can reach up to 500GB. This flexibility allows users to select a storage solution that aligns with their data requirements, whether they need faster access speeds or larger capacities for storing extensive databases.

The dc5700 also emphasizes connectivity, featuring multiple USB ports, Ethernet, and audio connections. This ensures compatibility with a wide array of peripherals and accessories, enabling users to create a well-integrated workspace. Additionally, the desktop includes an integrated Intel Graphics Media Accelerator, providing adequate visual performance for everyday tasks and multimedia playback.

Security features are also significant in the dc5700. It incorporates HP's trusted platform module, which enhances data protection through encryption and secure authentication, making it ideal for businesses that handle sensitive information.

Overall, the HP dc5700 combines performance, expandability, and reliability in a compact desktop format. Its powerful processor options, expandable memory and storage, and robust security features make it an excellent choice for professionals seeking a dependable workstation that can adapt to changing business needs. With the HP dc5700, users get a solid desktop solution that can effectively support their demanding workflows.