Table 1 Solving General Problems (continued)

Poor performance is experienced.

Cause

Solution

 

 

 

Too many applications running.

1.

Close unnecessary applications to free up

 

 

memory.

 

2.

Add more memory.

 

 

 

Some software applications, especially games, are

1.

Lower the display resolution for the current

stressful on the graphics subsystem

 

application or consult the documentation that

 

 

came with the application for suggestions on

 

 

how to improve performance by adjusting

 

 

parameters in the application.

 

2.

Add more memory.

 

3.

Upgrade the graphics solution.

 

 

Cause unknown.

Restart the computer.

 

 

 

Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but LEDs continue flashing).

Cause

Solution

 

 

Processor thermal protection activated:

A fan may be blocked or not turning.

OR

The heatsink is not properly attached to the processor.

1.Ensure that the computer air vents are not blocked and the processor cooling fan is running.

2.Open hood, press power button, and see if the processor fan spins. If the processor fan is not spinning, make sure the fan's cable is plugged onto the system board header.

3.If fan is plugged in, but is not spinning, then replace the heatsink/fan assembly.

4.Contact an authorized reseller or service provider.

ENWW

Basic Troubleshooting 19