WARNING! When the computer is plugged into an AC power source, voltage is always applied to the system board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before touching.

Table 2 Solving Hardware Installation Problems

A new device is not recognized as part of the system.

Cause

Solution

 

 

Device is not seated or connected properly.

Ensure that the device is properly and securely connected and that pins in the connector are not bent down.

Cable(s) of new external device are loose or power

Ensure that all cables are properly and securely

cables are unplugged.

connected and that pins in the cable or connector

 

are not bent down.

 

 

Power switch of new external device is not turned

Turn off the computer, turn on the external device,

on.

then turn on the computer to integrate the device

 

with the computer system.

 

 

When the system advised you of changes to the

Reboot the computer and follow the instructions for

configuration, you did not accept them.

accepting the changes.

 

 

A plug and play board may not automatically

Use Windows Device Manager to deselect the

configure when added if the default configuration

automatic settings for the board and choose a

conflicts with other devices.

basic configuration that does not cause a resource

 

conflict. You can also use Computer Setup to

 

reconfigure or disable devices to resolve the

 

resource conflict.

USB ports on the computer are disabled in Computer Setup.

Enter Computer Setup (F10) and enable the USB ports.

ENWW

Basic Troubleshooting 21