Table 1 Solving General Problems (continued)
Poor performance is experienced.
Cause | Solution | |
|
| |
Hard drive fragmented. | Defragment hard drive. | |
|
| |
Program previously accessed did not release | Restart the computer. | |
reserved memory back to the system. |
|
|
|
| |
Virus resident on the hard drive. | Run virus protection program. | |
|
|
|
Too many applications running. | 1. | Close unnecessary applications to free up |
|
| memory. |
| 2. | Add more memory. |
|
|
|
Some software applications, especially games, are | 1. | Lower the display resolution for the current |
stressful on the graphics subsystem |
| application or consult the documentation that |
|
| came with the application for suggestions on |
|
| how to improve performance by adjusting |
|
| parameters in the application. |
| 2. | Add more memory. |
| 3. | Upgrade the graphics solution. |
|
| |
Cause unknown. | Restart the computer. | |
|
|
|
Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but LEDs continue flashing).
Cause | Solution |
|
|
Processor thermal protection activated: A fan may be blocked or not turning.
OR
The heatsink is not properly attached to the processor.
1.Ensure that the computer air vents are not blocked and the processor cooling fan is running.
2.Open hood, press power button, and see if the processor fan spins. If the processor fan is not spinning, make sure the fan's cable is plugged onto the system board header.
3.If fan is plugged in, but is not spinning, then replace the heatsink/fan assembly.
4.Contact an authorized reseller or service provider.
Basic Troubleshooting | 15 |