Table 2-3Solving Diskette Problems (continued)

Cannot format diskette.

Cause

Solution

 

 

Invalid media reported.

When formatting a disk in MS-DOS, you may need to specify

 

diskette capacity. For example, to format a 1.44-MB diskette,

 

type the following command at the MS-DOS prompt:

 

FORMAT A: /F:1440

 

 

Disk may be write-protected.

Open the locking device on the diskette.

 

 

Legacy diskette writes are disabled in Computer Setup.

Enter Computer Setup and enable Legacy Diskette Write in

 

Storage > Storage Options.

 

 

A problem has occurred with a disk transaction.

 

 

 

Cause

Solution

 

 

The directory structure is bad, or there is a problem with a file. In Microsoft Windows XP, right-click Start, click Explore, and select a drive. Select File > Properties > Tools. Under Error-

 

checking, click Check Now.

 

In Microsoft Windows Vista, right-click Start, click Explore,

 

and right-click on a drive. Select Properties then select the

 

Tools tab. Under Error-checking click Check Now.

 

 

Diskette drive cannot read a diskette.

 

 

 

Cause

Solution

 

 

You are using the wrong diskette type for the drive type.

Check the type of drive that you are using and use the correct

 

diskette type.

 

 

You are reading the wrong drive.

Check the drive letter in the path statement.

 

 

Diskette is damaged.

Replace the diskette with a new one.

 

 

“Invalid system disk” message is displayed.

 

 

 

Cause

Solution

 

 

A diskette that does not contain the system files needed to start

When drive activity stops, remove the diskette and press the

the computer has been inserted in the drive.

Spacebar. The computer should start up.

 

 

Diskette error has occurred.

Restart the computer by pressing the power button.

 

 

Cannot Boot to Diskette.

 

 

 

Cause

Solution

 

 

Diskette is not bootable.

Replace with a bootable diskette.

 

 

Diskette boot has been disabled in Computer Setup.

1. Run Computer Setup and enable diskette boot in

 

Storage > Boot Order.

 

2. Run Computer Setup and enable diskette boot in

 

Storage > Storage Options > Removable Media

 

Boot.

16 Chapter 2 Troubleshooting Without Diagnostics

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