Table 2-18Solving Internet Access Problems (continued)

Internet takes too long to download Web sites.

Cause

Solution

 

 

 

Windows XP

 

1.

Select Start > Control Panel.

 

2.

Double-click System.

 

3.

Click the Hardware tab.

 

4.

In the Device Manager area, click the Device Manager

 

 

button.

 

5.

Double-click Modems.

 

6.

Double-clickAgere Systems PCI-SV92PP Soft

 

 

Modem.

 

7.

On the General tab, click Diagnostics.

 

8.

Click Query Modem. A “Success” response indicates the

 

 

modem is connected and working properly.

 

Windows Vista

 

1.

Select Start > Control Panel.

 

2.

Click on System and Maintenance.

 

3.

Click on System.

 

4.

In the Tasks list, select Device Manager.

 

5.

Double-click Modems.

 

6.

Double-clickAgere Systems PCI-SV92PP Soft

 

 

Modem.

 

7.

On the General tab, click Diagnostics.

 

8.

Click Query Modem. A “Success” response indicates the

 

 

modem is connected and working properly.

 

 

 

ENWW

Solving Internet Access Problems 45