Solving Diskette Problems
Common causes and solutions for diskette problems are listed in the following table.
NOTE: You may need to reconfigure the computer when you add or remove hardware, such as an additional diskette drive. See Solving Hardware Installation Problems on page 33 for instructions.
Table
Diskette drive light stays on.
Cause | Solution | |
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| |
Diskette is damaged. | In Microsoft Windows XP, | |
| select a drive. Select File > Properties > Tools. Under Error- | |
| checking click Check Now. | |
| In Microsoft Windows Vista, | |
| and | |
| Tools tab. Under | |
|
| |
Diskette is incorrectly inserted. | Remove diskette and reinsert. | |
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Drive cable is not properly connected. | Reconnect drive cable. Ensure that all four pins on the diskette | |
| power cable are connected to the drive. | |
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Drive not found. |
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Cause | Solution | |
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Cable is loose. | Reseat diskette drive data and power cable. | |
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Removable drive is not seated properly. | Reseat the drive. | |
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The device has been hidden in Computer Setup. | Run the Computer Setup utility and ensure Device Available | |
| is selected for the Legacy Diskette in Security > Device | |
| Security. | |
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Diskette drive cannot write to a diskette. |
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Cause | Solution | |
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Diskette is not formatted. | Format the diskette. | |
| 1. | From Windows Explorer select the disk (A) drive. |
| 2. | |
| 3. | Select the desired options, and click Start to begin |
|
| formatting the diskette. |
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Diskette is | Use another diskette or remove the write protection. | |
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Writing to the wrong drive. | Check the drive letter in the path statement. | |
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Not enough space is left on the diskette. | 1. | Use another diskette. |
| 2. | Delete unneeded files from diskette. |
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16 Chapter 2 Troubleshooting Without Diagnostics | ENWW |