QuickSpecs

HP ProLiant DL370 Generation 6 (G6) HP ProLiant ML370 Generation 6 (G6)

Additional Options

Service and Support Offerings

(HP Care Pack Services)

Hardware Services On-site Service

 

4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic

U4528E

4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic

U4529E

Hardware Services 6-Hour Call to Repair On-site Service

 

6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,

U4530E

Electronic

 

Installation & Start-up Services

 

Hardware Installation, Electronic

U4538E

Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the

U4539E

Customer Description and/or Data Sheet. To be delivered on a scheduled basis 8am-

 

5pm, M-F, excl. HP holidays, Electronic

 

Support Plus

 

Onsite HW support, 8am-9pm, M-F, 4hr response and Microsoft O/S SW Tech

U4540E

support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP

 

holidays, Electronic

 

Support Plus 24

 

Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support offsite,

U4541E

onsite at HP's discretion, 24x7 2hr response time incl. HP holidays, Electronic

 

Onsite HW support 24x7, 4hr response and SuSE Linux SW Tech support offsite,

U6311E

onsite at HP's discretion, 24x7 2hr response time incl. HP holidays, Electronic

 

Onsite HW support 24x7, 4hr response and Red Hat ES Linux SW Tech support

U8333E

offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays, Electronic

 

NOTE: For more information, customer/resellers can contact:

http://www.hp.com/services/carepack.

DA - 13242 Worldwide — Version 3 — April 2, 2009

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