Getting Started

Solving Hardware Installation Problems

You may need to reconfigure the computer when you add or remove hardware, such as an additional drive or expansion card. If you install a plug and play device, Windows XP automatically recognizes the device and configures the computer. If you install a non–plug and play device, you must reconfigure the computer after completing installation of the new hardware. In Windows XP, use the Add Hardware Wizard and follow the instructions that appear on the screen.

Solving Hardware Installation Problems

Problem

Cause

Solution

 

 

 

A new device is not

Device is not seated

Ensure that the device is

recognized as part

or connected

properly and securely

of the system.

properly.

connected and that pins in the

 

 

connector are not bent down.

 

 

 

 

Cable(s) of new

Ensure that all cables are

 

external device are

properly and securely

 

loose or power

connected and that pins in the

 

cables are

cable or connector are not bent

 

unplugged.

down.

 

 

 

 

Power switch of new

Turn off the computer, turn on

 

external device is

the external device, then turn on

 

not turned on.

the computer to integrate the

 

 

device with the computer

 

 

system.

When the system advised you of changes to the configuration, you did not accept them.

Reboot the computer and follow the instructions for accepting the changes.

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Getting Started