Troubleshooting
Problem | Cause | Solution |
Blank screen (no video) | You may have a screen |
(continued). | blanking utility installed or |
| energy saver features are |
| enabled. |
Press any key or click the mouse button and, if set, type your password.
Computer is in standby Press the power button to resume from
mode. | standby mode. |
ÄCAUTION: When attempting to resume from standby mode, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose any unsaved data.
You are using a | Be sure that the monitor can accept |
monitor and it will not sync | the same horizontal scan rate as the |
at the resolution chosen. | resolution chosen. |
|
|
The VGA/BNC selector | Set the selector switch to agree with |
switch on the monitor | the cable connection. |
(some models) is not |
|
properly set. |
|
|
|
Bad monitor. | Try a different monitor. |
Power LED is flashing and computer will not start.
Internal error has occurred | Refer to “Interpreting Diagnostic |
and the computer is | Lights” to interpret the error code. |
flashing a code. |
|
8 | www.hp.com | Troubleshooting Guide |
