Computer date and time display is incorrect.
Cause | Solution |
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RTC
NOTE: Connecting the computer to a live AC outlet prolongs the life of the RTC battery.
First, reset the date and time under Control Panel (Computer Setup can also be used to update the RTC date and time). If the problem persists, replace the RTC battery. See the Hardware Reference Guide for instructions on installing a new battery, or contact an authorized dealer or reseller for RTC battery replacement.
Cursor will not move using the arrow keys on the keypad.
Cause | Solution |
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The Num Lock key may be on.
Press the Num Lock key. The Num Lock light should not be on if you want to use the arrow keys. The Num Lock key can be disabled (or enabled) in Computer Setup.
Poor performance is experienced.
Cause | Solution | |
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Processor is hot. | 1. Make sure airflow to the computer is not blocked. Leave | |
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| a |
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| computer and above the monitor to permit the required |
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| airflow. |
| 2. | Make sure fans are connected and working properly |
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| (some fans only operate when needed). |
| 3. | Make sure the processor heatsink is installed properly. |
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Hard drive is full. | Transfer data from the hard drive to create more space on the | |
| hard drive. | |
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Low on memory. | Add more memory. | |
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Hard drive fragmented. | Defragment hard drive. | |
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Program previously accessed did not release reserved | Restart the computer. | |
memory back to the system. |
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Virus resident on the hard drive. | Run virus protection program. | |
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Too many applications running. | 1. Close unnecessary applications to free up memory. | |
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| Some applications run in the background and can be |
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| closed by |
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| task tray. To prevent these applications from launching at |
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| startup, go to Start > Run (Microsoft Windows XP) or |
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| Start > All Programs > Accessories > Run (Microsoft |
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| Windows Vista) and type msconfig. On the Startup tab |
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| of the System Configuration Utility, uncheck applications |
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| that you do not want to launch automatically. |
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| CAUTION: Do not prevent applications from launching |
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| at startup that are required for proper system operation. |
| 2. | Add more memory. |
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ENWW | Solving General Problems 11 |