Getting Started

Solving General Problems (Continued)

Problem

Cause

Solution

 

 

 

 

Poor performance is

Processor is hot.

1.

Make sure the airflow to

experienced.

 

 

the computer is not

 

 

 

blocked. Leave a 4-inch

 

 

 

(10.2-cm) clearance at the

 

 

 

back of unit and above the

 

 

 

monitor to permit required

 

 

 

airflow.

 

 

2.

Make sure the fans are

 

 

 

connected and working

 

 

 

properly (some fans only

 

 

 

operate when needed).

 

 

3. Make sure the processor

 

 

 

heatsink is installed

 

 

 

properly.

 

 

 

 

Hard drive is full.

Transfer data from the hard

 

 

drive to create more space on

 

 

the hard drive.

 

 

 

 

Low on memory.

Add more memory.

 

 

 

 

Hard drive

Defragment hard drive.

 

fragmented.

 

 

 

 

 

 

Program previously

Restart the computer.

 

accessed did not

 

 

 

release reserved

 

 

 

memory back to the

 

 

 

system.

 

 

 

 

 

 

Virus resident on the

Run virus protection program.

 

hard drive.

 

 

 

 

 

 

 

Too many

1.

Close unnecessary

 

applications

 

applications to free up

 

running.

 

memory.

 

 

2.

Add more memory.

 

 

 

 

Cause unknown.

Restart the computer.

 

 

 

 

16

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Getting Started