Troubleshooting

Solving Problems

Solving Problems

If you have a problem using the port replicator, find the symptom that matches your situation. Try the suggestions one at a time.

If you need to replace a lost or damaged power cord

∙For the replacement part number for the ac adapter power cord, contact the number in the Support and Service booklet.

If a connection doesn't work

∙Try connecting the device to the corresponding port on the OmniBook. This can tell you if the problem is with the port replicator.

∙Make sure the OmniBook is fully inserted in the port replicator. The connection should be snug.

∙Make sure the ends of the device cable are connected properly.

∙Make sure the device and the port replicator are connected and both have power connected and turned on.

∙Reboot the OmniBook.

If an external PS/2 mouse or keyboard doesn’t work

∙Make sure the mouse or keyboard is plugged into the correct port. The mouse and keyboard ports look the same. See page 1-15.

∙Check that the PS/2 mouse is enabled in the BIOS Setup Utility.

If you cannot hear audio devices or files

∙Fn+F7 mutes the audio system. Pressing Fn+F7 again enables sound.

∙Try increasing the volume. Fn + UP ARROW increases the volume.

If an external serial mouse doesn't work

∙Check that the correct serial port is enabled in the BIOS Setup Utility.

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