2 Troubleshooting and support

This chapter contains troubleshooting information for installation and configuration issues and some operational topics. For more troubleshooting information, see the onscreen Help.

Many issues are caused when the HP All-in-One is connected to the computer using a USB cable before the HP All-in-One software is installed on the computer. If you connected the HP All-in-One to your computer before the software installation screen prompts you to do so, you must follow these steps:

Troubleshooting common setup issues

1.Disconnect the USB cable from the computer.

2.Uninstall the software (if you have already installed it).

3.Restart your computer.

4.Turn off the HP All-in-One, wait one minute, then restart it.

5.Reinstall the HP All-in-One software.

CAUTION: Do not connect the USB cable to the computer until prompted by the software installation screen.

For support contact information, see the inside back cover of this guide.

Uninstall and reinstall the software

If your installation is incomplete, or if you connected the USB cable to the computer before prompted by the software installation screen, you might need to uninstall and then reinstall the software. Do not simply delete the HP All-in-One application files from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the HP All- in-One.

To uninstall from a Windows computer and then reinstall

1.On the Windows taskbar, click Start, and then click Control Panel.

2.Double-clickAdd/Remove Programs.

3.Select HP Deskjet All-In-One Driver Software, and then click Change/Remove. Follow the onscreen instructions.

4.Disconnect the HP All-in-One from your computer.

5.Restart your computer.

NOTE: It is important that you disconnect the HP All-in-One before restarting your computer. Do not connect the HP All-in-One to your computer until after you have reinstalled the software.

6.Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and then start the Setup program.

7.Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All-in-One.

When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray.

To verify that the software is properly installed, double-click the HP Solution Center icon on the desktop. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed.

To uninstall from a Mac and then reinstall

1.Disconnect the HP All-in-One from your Mac.

2.Open the Applications:Hewlett-Packard folder.

Troubleshooting and support

Troubleshooting and support

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HP F4190, F4135, F4140, F4185, F4172 manual Troubleshooting and support, Uninstall and reinstall the software

F4135, F4190, F4172, F4140, F4185 specifications

HP has been a leading name in printing and imaging technology, exemplified by its versatile range of all-in-one printers, particularly models like the HP F4185, F4140, F4172, F4190, and F4180. Each of these printers brings unique features and characteristics to meet diverse user needs, making them suitable for both home and small office environments.

The HP F4185 is designed for users who require robust functionality, combining printing, scanning, and copying capabilities. It supports a variety of media types and sizes, offering versatile options for any document. With its compact design, it fits easily into tight spaces without compromising functionality. This model features fast print speeds, with crisp black and color outputs, ensuring professional-quality documents.

Similarly, the HP F4140 focuses on an efficient user experience, delivering high-quality output while being easy to operate. Users can enjoy quick printing of both documents and photos, thanks to its advanced print technologies. The scanning function allows for quick digital archiving, while the copying feature ensures rapid duplication of important papers.

The HP F4172 stands out with its user-friendly interface and reliable performance. It supports wireless printing, enabling users to print from various devices without the need for cables. This model incorporates energy-saving technologies that help reduce power consumption, making it an environmentally friendly choice for conscientious users.

For those looking for an upgraded experience, the HP F4190 offers enhanced features such as borderless photo printing and higher print resolutions. Its intuitive control panel simplifies operations, while the printer's ability to handle various media formats, including envelopes and photo paper, adds to its versatility.

Finally, the HP F4180 brings a balance of efficiency and quality. This model is equipped with quick print speeds and automatic document feeder capabilities, making it ideal for managing multi-page documents with ease.

In summary, the HP F4185, F4140, F4172, F4190, and F4180 collectively showcase HP's commitment to providing reliable, multifunctional printing solutions. With their unique features, advanced technologies, and user-oriented designs, these models cater to a wide range of printing needs for both personal and professional use.