QuickSpecs

HP StorageWorks 4Gb PCI-E Host Bus Adapters

Service and Support, HP Care Pack, and Warranty Information

Software Product Services Standalone telephone support Rights to new license version Media and documentation updates

Hardware Product Services

Installation services

On-site maintenance (includes warranty support)

Response time upgrades during the warranty period

Post-warranty coverage

RAID setup and performance consulting via statement of work

For additional hardware installation and maintenance information, please refer to the URL listed below: http://www.hp.com/hps/hardware/

Warranty Upgrade

Response - Upgrade on-site response from next business day to same day 4 hours

 

Options

Coverage - Extend hours of coverage from 9 hours x 5 days to 24 hours x 7 days

 

 

 

 

Duration - Select duration of coverage for a period of 1, 3, or 5 years

 

 

Additional Warranty protection and/or HP Installation packages can be purchased.

 

 

 

HP Care Pack Information Sample part numbers:

 

 

3 year, uplift to 5 x 9, Next Day Response

FM-**XHW-36

 

3 year, uplift to 5 x 9, 4-hour Response

FM-**4HR-36

 

3 year, uplift to 7 x 24, 4-hour Response

FM-**724-36

 

Hardware Installation

FM-**INS-IN

** Represents a two-digit, product-specific code

HP Care Pack is defined as an upgrade to the product warranty attribute, available for a specific duration and hours of coverage.

HP Care Pack is not available for less than the product's warranty duration.

HP Care Pack is available for sale anytime during the warranty period for most products, but the commencement date will be the same as the Warranty Start Date (delivery date to end user customer). Proof of purchase may be required.

HP Care Pack services are prepaid.

If ordering this HBA for a non-HP server, manually add package band 8D4 and Installation HA113A1 band 527. If ordering this HBA as an add-on to an existing HP server, manually add Installation HA113A1 band 527.

For additional HP Care Pack (hardware & software) information, as well as orderable part numbers, please refer to the URL http://www.hp.com/hps/carepack/

NOTE: Certain restrictions and exclusions apply. Consult the HP Customer Support Center for details.

DA - 12604 EMEA — Version 5 — April 18, 2008

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