Support Information
Don’t Forget to Register!
You can register your computer through the Help and Support Center. Click the Windows Vista start button™, and then click Help and Support.
Registration is quick and easy, and it offers:
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•The HP Newsgram, our monthly online magazine packed full of product news, support tips, project ideas, and much more. Visit us at: http://www.hp.com/go/subscribe
Where to Get Help
Follow these steps when you need help
1Check the setup poster and product documentation for help with setting up and using your computer.
2Use the Help and Support Center for help with hardware and software questions. Click the Windows Vista start button, and then click Help and Support. The Help and Support Center provides useful troubleshooting information and includes the following:
•Link to register your computer.
•System information, including your computer product number, model number, and serial number.
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•HP Real Time Chat with qualified support specialists.
•Support phone numbers.
•Link to the User Guides for your computer.
3If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer. Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools.
4HP Technical Support Web site. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more.
5If you have not solved the problem, call HP Customer Care,
When you call, please have your product model number, serial number, and date of purchase available. Telephone support is free during your limited warranty period.
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