Where to get help

1.Use Windows Help and Support for help with hardware and software questions. From the Start screen, type h, and then select Help and Support.

2.Use Support Assistant. From the Start screen, type h, and then select HP Support Assistant. The HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following:

E-mail support

HP Real Time Chat with qualified support specialists

Support phone numbers

3.For help online, go to the HP Customer Care Center website at http://www.hp.com/go/contactHP.

Phone assistance to get you up and running is covered for thirty (30) days from the time you purchased your computer. After thirty (30) days, there may be a charge, but the helpful support is still available.

20 Chapter 6 Support information