Troubleshooting

Problem Solution

I cannot connect to an available network that shows in the list of networks without a name.

It is likely that the network is a “hidden” or non-SSID broadcast network. You must know the network name (SSID) to be able to connect.

1.Tap Start > Settings > Connections tab > Connections > Advanced tab > Network Card.

2.Select Add New Settings.

3.Enter the network name (SSID).

4.Select the appropriate values in the Connects to: box.

 

5. If WEP settings are required, tap the Authentication

 

tab and enter them.

 

 

I cannot connect

■ Be sure there is ample signal strength available in the

reliably to an

area.

available

■ If you are using one of the WLAN Power Save modes,

network or

try changing modes or turning off Power Save. Refer to

connections

“Changing the Wireless LAN Power Saving Modes” in

are frequently

Chapter 3, “Managing the Battery,” for more information.

dropped.

■ If you are using Extended Power Save mode, turn off

 

 

Bluetooth.

 

 

User’s Guide

10–11