Software

If any of your factory-installed software programs or hardware drivers are damaged, you can

program and

reinstall them by using the Recovery Manager program (select models only).

hardware driver

NOTE: Do not use the Recovery Manager program to reinstall software programs that

reinstallation

 

came on CDs or DVDs included in the computer box. Reinstall these programs directly from

 

the CDs or DVDs.

 

Before you uninstall a program, be sure you have a way to reinstall it. Check to be sure that it

 

is still available from where you initially installed it (for example, discs or the Internet). Or

 

check to be sure that the program is in the list of programs you can reinstall from the

 

Recovery Manager.

 

 

 

To check the list of installable programs in the Recovery Manager:

 

1.

From the Start screen, type r, and then select Recovery Manager. If prompted, select

 

 

Yes to allow the program to continue.

 

2.

Under I need help immediately, select Software Program Reinstallation.

 

3.

Select Next at the Welcome screen. A list of programs opens. Check whether your

 

 

program is there.

 

 

 

To reinstall a program using the Recovery Manager:

 

1.

From the Start screen, type r, and then select Recovery Manager.

 

2.

Select Software Program Reinstallation, and then select Next at the Welcome

 

 

screen.

 

3.

Choose the program you want to install, select Next, and follow the on-screen

 

 

instructions.

 

4.

When you have finished reinstalling, restart the computer. Do not skip this last step.

 

 

You must restart the computer after recovering software programs or hardware drivers.

 

 

 

To uninstall a program:

 

1.

Close all software programs and folders.

 

2.

From the Start screen, type c, and then select Control Panel.

 

3.

Under Programs, select Uninstall a program.

 

4.

Select the program you want to remove, and then select Uninstall.

 

 

 

18 Chapter 5 Troubleshooting