The HP sp400 – One customer’s success story

A worldwide leader in parcel delivery approached HP with a dilemma: under pressure from competitors and internal costs, they wanted a way to significantly increase the efficiency of their US-based distribution centers. In particular, within these DCs, their data capture and labeling stations were identified as a high cost contributor, and a major bottleneck.

These stations, located at the receiving docks of their distribution centers, were operated by workers that used handheld barcode scanners to read incoming shipping label barcodes, while a desktop thermal label printer produced labels that contained routing information. This process, which was developed several years ago, was slow, inflexible, and prone to data errors.

Due to the high cost of retrofitting hundreds of existing buildings, automation was not the answer. Did HP have a solution that could increase labor productivity, while decreasing operating costs?

HP saw an opportunity to work with an industry leader to develop a solution that would push the bounds of data capture and mobile printing devices for the logistics industry.

The result, the HP sp400, is a converged, mobile and wireless device whose lightweight form and flexible architecture allowed it to be seamlessly integrated into the customer’s workflows and homegrown IT applications. As a result, not only did the customer raise its productivity, it has been able to reduce operational costs by lowering the labor hours needed for package sorting and worker training, and by lowering their costs of supplies by using a paperless solution.

Summary

The HP Handheld sp400 All-in-One is the first and only integrated scan-and-print solution designed to simplify logistics operations and deliver a lower total cost of ownership. The small, handheld All-in- One device integrates easily into current workflows delivering a fast, dynamic, and rugged mobile solution. In addition, the wireless connectivity increases workflow mobility and eliminates the need for fixed scan and print infrastructures, saving cost and space.

In operations, the HP sp400 All-in-One increases workflow throughput and flexibility as an integrated device. The design and function eliminates paper labels and waste and increases ease-of-use. The benefits are greener processes and improved productivity and cost of ownership.

How can the HP sp400 All-in-One improve your efficiencies?

•More productivity. Helps simplify and increase throughput of manual scanning and labeling operations; Increase customer service levels.

•More flexibility. Easy to use and ultra portable; Allows you to bring tools to workflow in contrast to designing workflows around tools.

•Better TCO. Lower labor costs from higher productivity; Direct-to-package printing reduces supplies cost and eliminates the waste of paper labels; HP reliability and support to maximize uptime.