HP may, at its sole discretion, determine if in-home warranty service is required. For example, in many cases, the defect can be fixed by the use of a customer self repair part that you are required to replace yourself based on instructions and documentation provided by HP. You are also required to cooperate with HP in attempting to resolve the problem over the telephone. This may involve performing routine diagnostic procedures, removing third-party options, and/or substituting options. In order to receive in-home support, you must: (a) have a representative present when HP provides warranty services at your site; (b) notify HP if products are being used in an environment which poses a potential health or safety hazard to HP employees or subcontractors;

(c)subject to its reasonable security requirements, provide HP with sufficient, free, and safe access to and use of all facilities, information, and systems determined necessary by HP to provide timely support; (d) ensure that all manufacturer’s labels (such as serial numbers) are in place, accessible, and legible; (e) maintain an environment consistent with product specifications and supported configurations.

If you require an HP representative to handle all component replacements, support uplift contracts are available at additional cost.

Carry-in Warranty Service

Under the terms of carry-in service, you will be required to deliver your HP Hardware Product to an authorized service location for warranty repair. You must prepay any shipping charges, taxes, or duties associated with transportation of the product to and from the service location. In addition, you are responsible for insuring any product shipped or returned to an authorized service location and assume risk of loss during shipping.

Advanced Unit Replacement Warranty Service

Your HP Limited Warranty may include an advanced unit replacement warranty service. Under the terms of the advanced unit replacement warranty service, if a unit is diagnosed as defective, HP will ship a replacement product directly to you. The defective unit will be packaged and returned to HP. HP will incur all shipping and insurance costs to return the defective unit to HP. Failure to return the defective unit may result in HP billing you for the replacement product.

Customer Self Repair Warranty Service

In countries/regions where it is available, your HP Limited Warranty may include a Customer Self Repair warranty service. If applicable, HP will determine in its sole discretion that Customer Self Repair is the appropriate method of warranty service. If so, HP will ship approved replacement parts directly to you to fulfill your HP Hardware Product warranty service. This will save considerable repair time. After you contact HP and the fault diagnosis identifies that the problem can be fixed using one of these parts, a replaceable part can be sent directly to you. Once the part arrives, replace the defective part pursuant to the provided instructions and documentation. If further assistance is required, call the HP Technical Support Center and a technician will assist you over the phone. In cases where the replacement part must be returned to HP, you must ship the defective part back to HP within a defined period of time, normally fifteen (15) days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective product may result in HP billing you for the replacement. With a Customer Self Repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used. If Customer Self Repair applies to you, refer to your specific HP Hardware Product announcement. You can also obtain information on this warranty service on the HP Web site at http://www.hp.com/support

Contacting HP

If your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the problem, you can receive support by doing the following:

•Locate your nearest HP Support location at: http://www.hp.com/support

•Contact your authorized HP dealer or authorized service provider, and be sure to have the following information available before you call HP:

•Product serial number, product number, and model number

•Add-on options

•Third-party components

•Detailed questions

6

Page 5 Page 7
Page 6
Image 6
HP LC3700N 37 inch, LC3200N 32 inch Contacting HP, Carry-in Warranty Service, Advanced Unit Replacement Warranty Service
Page 5 Page 7

LC3700N 37 inch, LC3200N 32 inch specifications

The HP LC3200N is a 32-inch display that has become increasingly popular among both professionals and casual users, due to its impressive combination of features, advanced technologies, and high-definition performance. This model stands out with its sleek design and a variety of functionalities that cater to diverse computing needs.

One notable feature of the HP LC3200N is its high-definition display, boasting a resolution of 1920 x 1080 pixels. This Full HD quality ensures that images and text are crisp and clear, making it an excellent choice for everything from graphic design to gaming. The screen provides vibrant colors and deep contrast, thanks to its advanced LED backlighting technology, which enhances the overall viewing experience with better brightness and energy efficiency.

The HP LC3200N also supports a wide viewing angle, enabling users to enjoy consistent colors and brightness even from off-angles. This characteristic is particularly beneficial in collaborative settings or when watching movies with friends or family. With an adjustable stand, users can set the display at their preferred angle, enhancing comfort during prolonged use.

In terms of connectivity, the HP LC3200N comes equipped with multiple ports, including HDMI, VGA, and audio inputs. This feature allows users to easily connect various devices, such as laptops, gaming consoles, and multimedia players, providing versatility and convenience.

Another commendable characteristic is the monitor’s eye-care technologies. The HP LC3200N incorporates features like anti-glare coating and low blue light emission, reducing eye strain during extended periods of use. This aspect is especially crucial for users who engage in long hours of work or gaming.

Additionally, the monitor offers impressive refresh rates and response times, catering to the needs of gamers who require smooth visuals and reduced motion blur. With a refresh rate of 75Hz, the HP LC3200N provides a fluid experience for fast-paced games and action sequences, enhancing overall gameplay quality.

Overall, the HP LC3200N 32-inch display is an ideal option for individuals looking for a versatile, high-quality monitor that combines modern technology with excellent visual performance. Whether for professional use, casual browsing, or entertaining, this model delivers on multiple fronts, making it a valuable addition to any workspace or entertainment setup.
Top Page Image Contents