Symptom | Possible solution | ||
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Computer seems to | Use the Windows Task Manager to close any programs not responding, or restart the computer: | ||
be locked up and is | 1. | Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. | |
not responding. | |||
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| 2. | Click Start Task Manager. | |
| 3. | Select the program that is not responding, and then click End Task. | |
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| If closing programs does not work, restart the computer: | ||
| 1. | Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. | |
| 2. | Click the Arrow button next to the red Shut Down button, and then click Restart. | |
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| Or, press and hold the Power button on the computer for 5 or more seconds to turn off the computer, and | |
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| then press the Power button to restart the computer. | |
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Error message: | When drive activity stops, remove the disc and press the spacebar on the keyboard. The computer should start up. | ||
Invalid system disk or |
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Disk error. |
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ENWW | Computer does not start | 3 |