troubleshooting

Windows does not detect new hardware with the Phoneline USB Network Adapter hardware installed, or it continues to detect the adapter each time I restart the PC.

Verify that the adapter is securely inserted into the appropriate port on your computer.

Verify that your system BIOS is USB compatible and that your PC’s USB settings are enabled. The motherboard of your PC may have USB options not supported by your Windows operating system. If you are not sure, contact your PC’s manufacturer.

Windows can’t locate the driver for the Phoneline USB Network Adapter.

Verify that you have inserted the correct CD-ROM into your PC’s drive.

The CD-ROM may be defective, files may be missing, or you may be pointing Windows to the wrong drive. Confirm that the CD-ROM includes the files BCM42CTL.DLL, BCM42RLY.SYS, BCM42RLY.VXD, BCM42U.CAT, BCM42U.INF, BCM42U.SYS, and BCMNDIU.DLL. If the files are not on the CD-ROM, contact HP customer care (see your Quick Start Guide).

The Windows logon screen doesn’t appear after restarting the computer.

Click Start, then click Log Off and log back on. If the logon screen still does not appear, the PC manufacturer may have disabled Windows networking. Contact the manufacturer for help. For Windows 2000, consult your Microsoft documentation.

On the Access Control tab, user level access is selected, but Shared Level Access is grayed out and not accessible.

The primary network logon is set to Client for NetWare Networks. On the Configuration tab of the Network Properties window, set the primary network logon to Client for Microsoft Networks.

Your personal Web server PC or Microsoft Front Page may require you to choose a user level for security reasons.

In Network Neighborhood I can see my computer but not others.

Verify that the cables are connected correctly and that the Link and TX LEDs are lit on the Phoneline USB Network Adapter. Replace the cable with one you know works.

Verify that the other computers are turned on.

13

Page 13
Image 13
HP Phoneline USB Network Adapter hn210p manual Troubleshooting, Network Neighborhood I can see my computer but not others

Phoneline USB Network Adapter hn210p specifications

The HP Phoneline USB Network Adapter hn210p is a notable solution for those seeking to create a home networking environment using their existing telephone lines. This innovative device allows users to network multiple computers without the need for cumbersome cabling or reliance on wireless solutions. Operating under the phoneline networking technology, it delivers a reliable and straightforward way to connect devices in a small office or home setup.

One of the primary features of the HP hn210p is its use of the HomePNA (Home Phone Networking Alliance) standard, which enables networking over standard telephone lines. By utilizing this technology, the adapter can achieve data transfer speeds of up to 10 Mbps. This speed is sufficient for common tasks such as file sharing, printing over the network, and internet access, making it a practical choice for many users.

The USB interface of the hn210p makes installation simple and user-friendly. It can be easily connected to a desktop or laptop computer without needing additional power sources or complex setup procedures. Once installed, users can seamlessly integrate multiple devices by adding more adapters, creating a scalable network solution tailored to their needs.

Another significant characteristic of the HP hn210p is its compatibility with various operating systems. It supports Windows 95, 98, and ME, making it an attractive option for users with older devices that require networking capabilities. This versatility ensures that a broad range of devices can be connected efficiently.

In terms of security, the HP Phoneline USB Network Adapter offers essential protection features such as encryption, which safeguards data transmitted over the network from unauthorized access. This is especially important in a home environment where sensitive information may be shared among computers.

Furthermore, installation is straightforward, thanks to bundled software that guides users through the process step by step. This aspect is especially beneficial for those with limited technical knowledge, making home networking accessible for everyone.

In summary, the HP Phoneline USB Network Adapter hn210p stands out as an efficient and effective solution for home networking. With its reliance on established phoneline technology, easy USB connectivity, broad compatibility, and focus on security, it is a reliable choice for users looking to enhance their home or small office networking capabilities without the complications of traditional setups.