If you require an HP representative to handle all component replacements, support uplift contracts are available at additional cost.

Advanced Unit Replacement

Warranty Service

Your HP Limited Warranty may include an advance unit replacement warranty service. Under the terms of the advanced unit replacement warranty service, if a unit is diagnosed as defective and requires the return of the product for bench repair, HP will ship a replacement product directly to you. On receiving the replacement unit the defective unit must be returned to HP, within a defined period of time, normally fifteen (15) days. The packaging the replacement unit arrived in may be used to return the defective unit. HP will incur all shipping and insurance costs to return the defective unit to HP. Failure to return the defective unit may result in HP billing you for the replacement product.

Customer Self Repair Warranty Service

In countries/regions where it is available, your HP Limited Warranty may include a Customer Self Repair warranty service. If applicable, HP will determine in its sole discretion that customer self repair is the appropriate method of warranty service. If so, HP will ship approved replacement parts directly to you to fulfill your HP Hardware Product warranty service. This will save considerable repair time. After you contact HP and the fault diagnosis identifies that the problem can be fixed using one of these parts, a replaceable part can be sent directly to you. Once the part arrives, replace the defective part pursuant to the provided instructions and documentation. If further assistance is required, call the HP Technical Support Center and a technician will assist you over the phone. In cases where the replacement part must be returned to HP, you must ship the defective part back to HP within a defined period of time, normally fifteen (15) days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective product may result in HP billing you for the replacement. With a Customer Self Repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.

If Customer Self Repair applies to you, please refer to your specific HP Hardware Product announcement. You can also obtain information on this warranty service on the HP Web site at: http://www.hp.com/support

Carry-in Warranty Service

Under the terms of carry-in service, you will be required to deliver your HP Hardware Product to an authorized service location for warranty repair. You must prepay any shipping charges, taxes, or duties associated with transportation of the product to and from the service location. In addition, you are responsible for insuring any product shipped or returned to an authorized service location and assume risk of loss during shipping.

Contacting HP

If your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the problem, you can receive support by doing the following:

Locate your nearest HP Support location via the World Wide Web at: http://www.hp.com/support

Contact your authorized HP dealer or Authorized Service Provider and be sure to have the following information available before you call HP:

Product serial number, model name, and model number

Detailed questions

6

Page 6
Image 6
HP PL4245N 42 inch HD-ready manual Contacting HP, Advanced Unit Replacement Warranty Service, Carry-in Warranty Service

PE4240N 42 inch, PL4245N 42 inch HD-ready specifications

The HP PL4245N is a striking 42-inch HD-ready television designed to elevate your home entertainment experience. With a sleek and modern design, this LCD display is not only visually appealing but also packed with innovative features that cater to both casual viewers and avid gamers alike.

One of the most notable aspects of the HP PL4245N is its impressive resolution. Although it is classified as HD-ready, this television offers a resolution of 1366x768 pixels, providing a clear and vibrant picture that enhances everything from movies to sports broadcasts. The wider viewing angles ensure that every seat in the room benefits from the vivid imagery without significant loss of color or contrast.

The PL4245N employs advanced LCD technology to deliver excellent brightness and contrast levels. This allows for deeper blacks and more vibrant colors, making your viewing experience truly immersive. Additionally, this TV features a refresh rate that minimizes motion blur during fast-paced scenes, ideal for watching action movies or sporting events.

In terms of connectivity, the HP PL4245N is equipped with multiple ports including HDMI, VGA, and USB. This versatility makes it easy to connect various devices such as gaming consoles, Blu-ray players, and streaming devices, allowing you to expand your entertainment options. The USB port also enables you to view photos and videos directly from external storage devices, making sharing your media effortless.

Another key feature of the HP PL4245N is its built-in audio system. With high-quality speakers, the television delivers clear sound that complements the stunning visuals. While external sound systems are still preferred by audiophiles, the built-in speakers provide an adequate audio experience for everyday viewing.

The eco-friendly design of the HP PL4245N highlights its energy efficiency, incorporating power-saving modes without sacrificing performance. This makes it an ideal choice for those looking to reduce their electricity consumption while enjoying a high-quality viewing experience.

In summary, the HP PL4245N 42-inch HD-ready television combines a sleek design with advanced technology, offering a rich visual and audio experience. Its excellent resolution, diverse connectivity options, and energy-efficient features make it a valuable addition to any home entertainment setup.