Troubleshooting
| Problem | Cause and/or Action | |
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Camera does not turn on. | The battery may be exhausted. Charge or replace the battery. | |
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Camera turns off | Press any button except the Power button to turn on the camera. | |
automatically. | ||
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LCD turns blank. | Press any button except the Power button to turn on the LCD. | |
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Empty battery icon is |
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displayed on the LCD, and | Battery is exhausted, please replace or recharge. | |
then the camera turns off. |
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LCD screen displays ‘No | The image file on the memory card. Image file format may not be | |
images in memory’. | supported. | |
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LCD screen displays ‘Not | Function is only available for specific file types. File format is not | |
available for this file’. | supported. | |
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LCD screen displays ‘Memory | Memory card is full. Replace the memory card with a new one or delete | |
full’. | unnecessary images. | |
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LCD screen displays ‘File | This file is locked. Unlock the file. | |
locked’ | ||
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LCD screen displays ‘Card | The memory card is protected. Remove the card and slide the write- | |
locked’. | protect switch to it’s unlock position. | |
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LCD screen displays ‘CARD | The memory card is protected. Remove the card and slide the write- | |
HAS WRONG FORMAT’. | protect switch to it’s unlock position. | |
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LCD screen displays ‘Copy | The memory card is protected. Remove the card and slide the write- | |
protect switch to it’s unlock position. The memory card is full. Replace | ||
error’. | ||
card or delete unnecessary files. | ||
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The lens is extended and will | Do not force the lens to go back. The type of the battery used may be | |
incorrect or the battery power level is too low. Change the battery or | ||
NOT retract. | ||
charge the battery before using the camera. | ||
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