Symptom

Possible solution

 

 

Cannot connect to

For Windows 7:

the Internet.

1.

Tap the Start button, tap Control Panel, tap Action Center, and then tap

 

 

 

Troubleshooting.

 

2.

Under Network and Internet, tap Connect to the Internet.

Verify that you are using the proper cables for your Internet connection type. Your computer might have an Ethernet network adapter (also called a network interface card, or NIC). The network adapter uses a network cable, to connect to a local area network (LAN). Do not connect a telephone cable to the network adapter, and do not plug a network cable into a telephone service line; doing so might damage the network adapter.

Run the wireless setup wizard:

1.Tap the Start button, tap Control Panel, tap Network and Internet, and then tap Network and Sharing Center.

2.In the Network and Sharing Center window, tap Set up a connection or network to open the wizard, and then follow the onscreen instructions.

If your system has an external antenna, try to move the antenna to a better position. If the antenna is internal, try to move the computer.

Try to connect again later, or contact your ISP for assistance.

Gaming mode

Symptom

Possible Solution

 

 

When connecting

Ensure that the gaming device and the computer are on.

the gaming device

 

to the game

 

console port, the

 

computer keeps

 

going back to PC

 

mode.

 

 

 

22

Chapter 4 Troubleshooting and maintenance

ENWW