Problem

Solution

 

 

Unable to hear audio from

Do the following:

built-in speakers (Select

ł Ensure the source signal is good by using headphones at the source.

models).

 

ł Press the Menu button to access the OSD menu. Select Management, and then select

 

Volume to adjust the volume.

 

ł Turn up the volume.

 

ł Ensure speaker volume is not muted or too low: Click the Windows start button™,

 

Control Panel, and Hardware and Sound. Under Audio Devices and Sound, click Adjust

 

system volume. Under Main Volume, move the slider up.

 

 

No Plug and Play.

In order for the Plug and Play feature of the monitor to work, you need a computer and graphic

 

card that are compatible with Plug and Play. Check with your computer manufacturer.

 

Check the monitor's video cable, and make sure that none of the pins are bent.

 

Make sure that the monitor drivers are installed. Monitor drivers are also available at:

 

http:// www.hp.com/support

Picture bounces, flickers, or wave pattern is present in the picture.

Move electrical devices that may cause electrical interference as far away from the monitor as possible.

Use the maximum refresh rate that your monitor is capable of at the resolution that you are using.

Monitor is always in sleep mode (amber LED).

The computer power switch should be in the On position.

The computer graphic card should be snugly seated in its slot.

Check that the monitor video cable is properly connected to the computer.

Inspect the monitor video cable, and make sure that none of the pins are bent.

Check that your computer is operational: Press the Caps Lock key and observe the Caps Lock LED found on most keyboards. The LED should either turn on or off after hitting the Caps Lock key.

Getting Support from hp.com

Before you contact customer service, refer to HP Technical Support at: http://www.hp.com/support Select your country/region, and then follow the links to the support page for your monitor.

Preparing to Call Technical Support

If you cannot solve a problem by using the troubleshooting tips in this section, you might have to call technical support. For technical support contact information, refer to the printed documentation included with the monitor.

Have the following information available when you call:

łMonitor model number (located on label on back of monitor)

łMonitor serial number (located on label on back of monitor or in the OSD display in the Information menu)

łPurchase date on invoice

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HP S2331a, S2031a 20-inch, S1931a 18.5-inch, S2231 manual Do the following
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S2331a, S2231, S2031, S2031a 20-inch, S1931a 18.5-inch specifications

The HP S2231 is a sophisticated monitor designed to meet the demands of both home and office users. With its sleek design and impressive specifications, it delivers a combination of performance and aesthetic appeal. One of the standout features of the S2231 is its 21.5-inch display, which uses a full HD resolution of 1920x1080 pixels. This ensures that images are sharp and vibrant, making it ideal for both productivity tasks and multimedia consumption.

The monitor boasts an ultra-thin profile, making it a stylish addition to any workspace. Its LED backlighting technology enhances energy efficiency while providing brighter and more uniform lighting across the screen. This not only contributes to better image quality but also allows for a more eco-friendly operation, reducing energy consumption compared to traditional CCFL backlit monitors.

Another noteworthy characteristic of the HP S2231 is its wide viewing angles. With an angle of up to 178 degrees both vertically and horizontally, users can enjoy consistent color and contrast without any significant degradation in quality, regardless of their seating position. This is particularly beneficial for collaborative work environments where multiple users may be viewing the screen at the same time.

The monitor also features a fast response time of 5 milliseconds, minimizing motion blur during fast-changing scenes, making it suitable for gaming and fast-paced videos. The adjustable brightness settings allow users to customize the viewing experience according to their environment, ensuring comfort during extended use.

Connectivity is another strong point of the S2231. It includes both VGA and DVI-D ports, providing versatility for connecting to a variety of devices, ranging from older PCs to modern laptops. Additionally, the monitor incorporates a VGA cable, making setup straightforward and allowing users to get started right out of the box.

Furthermore, the HP S2231's eco-friendly design includes the Energy Star certification, reflecting its commitment to sustainability. This monitor is not only a smart choice for users seeking performance and functionality but also for those who prioritize environmental conservation. In summary, the HP S2231 combines style, advanced technology, and user-centric features, making it an excellent option for anyone in need of a reliable and visually striking display.
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