Warranty and
Support Guide
90 days Parts Replacement on Hardware with Available Shipment of Replacement Parts — Compaq’s
90 days Labor on Hardware
90 days Hardware Technical Support
30 Days Software Technical Support to Get You
IMPORTANT NOTE
If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER TO YOUR RETAILER. At
The information in this document is subject to change without notice.
Before contacting the HP Customer Support Center, it’s important to have the following information handy. Please take a moment to write down your product information for future reference.
The first four items on the list (Model Number, Product Number, Serial Number, and Software Build Number) can be viewed by pressing the Ctrl+Alt+S keys on the keyboard at the same time.
Model Number: ________________________________________________________________
System (Product) Number: ________________________________________________________
Serial Number: _________________________________________________________________
Software Build Number:__________________________________________________________
Operating System: ______________________________________________________________
Purchase Date: _________________________________________________________________
