initiate a fast and accurate resolution, based on your product’s service level. Notifications may be sent to your authorized HP Channel Partner for on-site service, if configured and available in your country. The software is available in two variants:

•HP Insight Remote Support Standard: This software supports server and storage devices and is optimized for environments with 1-50 servers. Ideal for customers who can benefit from proactive notification, but do not need proactive service delivery and integration with a management platform.

•HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring and proactive service support for nearly all HP servers, storage, network, and SAN environments, plus selected non-HP servers that have a support obligation with HP. It is integrated with HP Systems Insight Manager. A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced.

Details for both versions are available at: http://www.hp.com/go/insightremotesupport

To download the software, go to Software Depot:

http://www.software.hp.com.

Select Insight Remote Support from the menu on the right.

Related information

You can find related documents on the product manuals page

http://www.hp.com/support/StoreVirtualManuals

HP websites

For additional information, see the following HP websites:

•http://www.hp.com

•http://www.hp.com/go/storage

•http://www.hp.com/service_locator

•http://www.hp.com/go/StoreVirtualDownloads

•http://www.hp.com/storage/whitepapers

30 Support and other resources