Flowchart 2.6-No Video, Part | HP V3200, V3018CL, V3018US, V3017LA

Troubleshooting

Flowchart 2.6—No Video, Part 1

No video.

Docking Device

	Stand-alone		Go to
			Go to
			“Flowchart
	or docking		“Flowchart
	or docking		2.7—No Video,
	device?		2.7—No Video,
	device?		Part 2.”
			Part 2.”
	Stand-alone
	Internal or		Adjust
	Internal or
	external
	external		brightness.
	display*?		brightness.
	display*?


External		Internal
External
			A
	Adjust		A
	Adjust
	brightness.

*NOTE: To change from internal to external display, use the hotkey combination.

Video OK?

Done

Press lid

switch to ensure

operation.

Y Y

Video OK?

Check for bent pins on cable.

Done

Video OK?

Done

Replace the following one at a time. Test after each replacement.

1.Cable between computer and computer display (if applicable)

2.Display

3.System board

Video OK?

Try

another display.

Internal and

external

video OK?

Replace

system

board.

Done

2–24	Maintenance and Service Guide

V3241TU, V3030TU, V3031TU, V3048TU, V3013AU specifications

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Flowchart 2.6—No Video, Part 1

External

external

V3241TU, V3030TU, V3031TU, V3048TU, V3013AU specifications